Be Prepared to Interview

Prepare for a phone interview just as you would for a regular interview. Compile a list of your strengths and weaknesses, as well as a list of answers to typical phone interview questions.

Top tips

  1. Research the company.
  2. Have the phone near.
  3. Go somewhere quiet.

Tips

  • It is often useful to work through some practice questions to help you to feel prepared for the questions that may come up and to practice saying these answers out loud.
  • Plan on being prepared for a phone conversation about your background and skills.
  • Do some research on the company and the role.
  • Keep your CV in front of you to help prompt you when answering questions.
  • Have a pen and paper handy for note taking.
  • Avoid any distractions – take the call in a quiet room.
  • If the time isn’t convenient, ask if you could talk at another time and suggest some alternatives.

Factsheet

Download our factsheet here.

During the Phone Interview

  • Don’t chew gum or eat, but keep a glass of water handy in case you need to wet your mouth.
  • Smile – this will project a positive image to the listener and will change the tone of your voice.
  • Speak slowly and clearly.
  • Use the person’s title (Mr/Ms and their last name.) Only use a first name if they ask you to.
  • Take your time – it’s perfectly acceptable to take a moment or two to collect your thoughts.
  • Don’t interrupt the interviewer.
  • Give short answers – focus on the key points you want to get across.
  • Thank the interviewer for their time and ask what the next step will be.

After the Interview

Take notes about what you were asked and how you answered.